Bill H,
V1.03 and v1.04 exhibit the button problem. It appears at this point, that it might be a installer program glitch (in my opinion), but I don't know if that is even possible. I'm not a programmer, so the question is why would you need to do a System Reset after installing a firmware update?
It may NOT be a hardware problem since the reset appears to correct the problem... (short term anyway). We need more reports.
From where I stand, it looks like Yamaha has not acknowledged there IS a problem... for the moment. I guess the burden is on us to convince the right folks at Yamaha that there IS a problem.
Joe H
Greetings, Joe H and all,
I'm waiting for my repaired keyboard to be returned; optimistic that it is on the way. Note that I had already installed the Firmware 1:04 upgrade, so that didn't fix the problem.
EDIT: Also tried several, full System Resets to no avail.
(END OF EDIT)
As yet, haven't had any 'hard' acknowledgement of this issue, either from my dealer or from Yamaha. Spoken words down a phone line, no problem, but asking for a written response is another matter. Will keep trying.
* My dealer's website was unable to recognize my details when I typed in details of my faulty keyboard.
*My local Yamaha website (Milton Keynes, UK), didn't recognize the PSR-S770, hence had to use phone.
*My recent email to my dealer (with digital signature) has been responded to, but in a format I couldn't read:
"winmail.dat" 784bytes. Have asked my dealer to resend their email in a format I can read. :-)
From my recent chat with the Yamaha tech' guy, it was clear that he knew of this issue of the problem buttons. However, you'll have to take my word for that.
(hearsay evidence)? Very much looking forward to the return of my fixed keyboard.
Happy regards to all Buttoneers!
(please see my posted image)
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