Good point, John.
I still begs the question, "How did his EQ Gold settings get changed after the update?" I certainly agree about taking snapshots of all your custom settings pages before updating, as described in that very excellent Dutch/English video.
On the other hand, I've never heard of any computer system, dating back to the early 80s, that needed you to "take screen shots of your settings." Talk about unreliable and primitive! That's what backups are for. Any computer updates I've done always had a tool for saving files that could be successfully reloaded after the update. Let's face it, the Genos is nothing more than a computer with keys and excellent sounds attached. The update may have been loaded with great new tools but the method is sloppy and fraught with trapdoors - not to mention the terrible documentation. The clearest documentation came from users. Unacceptable!
It's nice that most 2.0 updates were seamless with no unwanted changes, however, updates should not be destructive to basic existing file structures. If this happens ay home, it's a major inconvenience. If it happens on stage, it's a disaster.