Hi all,
I received my sx900 today. SUpposedly a b-stock item that functioned perfectly, I ...have my doubts.
I'm just going to list my observations here to see if you come to the same conclusions because I'm honestly not sure if this is salvageable:
- The keyboard turns on, screen comes on and shows the home screen, but provides no sound whatsoever.
- Playing the keys does not generate sound.
- As a test, I jacked a device into the AUX jack, wondering if perhaps the speakers or the sound connector were busted. It doesn't appear that is the case because the device plays through the speakers for a split second. The instrument emits the two clicks that most modern PSRs play on boot and between the two clicks, I'd say about a half second, the audio plays, but is immediately muted again when the screen shifts to the home screen and the second click is heard.
= This made me think it was a firmware issue so I tried opening the menu to do a factory reset ...only ... not of the panel buttons appear to be functional. The touch screen works fine, I can do stuff on there, but none of the buttons appear to do anything at all. So if this is a software issue, I honestly don't know how else I could trigger a full restore/reset.
I am in a bit of a limited situation here given I am fully blind as well, so any interactions I currently have to perform while someone's looking through my camera. Normally, the voice guide would do the heavy lifting but given the sound isn't working my hands are somewhat tied.
It's an odd one. The speakers only working for a split second makes me think its a software glitch, but then none of the buttons working ... I dunno. ANyone seen this before?
I already tried holding down the rightmost note while powering up, that would solve a thing or two on older PSR's and I'm not sure if it even still works but at this point I'm seemingly forced to return it to have it serviced. Was a birthday present too so I'd rather not but what can you do
Zersiax