Hello Mark,
Thank you for confirming.
...they replied that hadn't heard any complaints other than mine (they only listen through official channels). So outside of the dealer (e.g. me) they hadn't heard anything...
-they always response that way.
I was working for
big (car industry) company and I can tell you, they all have "a rule": if possible, never admit that some issue/problem is already widely known! Otherwise, it's like admitting that the product has a flaw, but company does nothing to solve/prevent it.
From my experience, companies many times are aware of the problems (they do get feedback from service department!), but as product is already on the market, nothing much can be done to prevent the problem... except replacing flawed part -but only in case if owner directly complains. That's much cheaper than replacing part on thousands of products under warranty. That is, mass callback will be executed only if safety is jeopardized, or if certain flaw could lead to much more expensive (warranty) repair later.
Bogdan