Hi everyone,
Thanks for the replies and suggestions! I have worked on several electronic devices but I’m not sure I want to take a deep dive into the Genos. There is a Yamaha factory repair depot about 50 minutes away from me. I once had warranty work done on a Yamaha piano that was distorting. Hopefully, they’re still doing this kind of work.
Mike2 – I tried your idea but I think the tab holding the button has snapped off.
Gunnar Johnny – I watched the second video and it shows the Variation D button as being broken. That’s exactly how my Sync/Start button is behaving. The top part of the button is riding low. That's where the hook point is. It's broken. Fortunately, there's enough excursion left in the button to still work, but for how long? It definitely needs replacing.
I use this button a lot for stops. For some songs, I need to add a fill first, and then hit the Sync/Start button quickly. In case you’re thinking I should use the Stop button instead, I’ve never had any luck in coordinating my playing with that button. Therefore, the Sync/Start button gets plenty of use.
The real issue is the crappy quality. I’ll ask what Yamaha will do for repair pricing. The keyboard is on year 5 and has done many gigs but it shouldn’t be falling apart like a cheap piece of garbage you buy at Walmart.
When my grandson was little, a musician friend bought him a toy keyboard. I don’t remember the brand but it was definitely a toy. It had about 48 keys – one size smaller than a 61 key machine, rhythms, and dozens of sounds. It was a poor person's arranger for sure. Since then, three grandchildren have pounded the daylights out of it, and it’s in better shape than my Genos, which I baby. Welcome to the modern world of cheapness and insatiable thirst for profit. My three Tyros keyboards and three PSR keyboards never failed me like the Genos has.