Hi Terry,
I am pleased that the problem was solved!
Did you perhaps have loaded a registration that you received from another user? Registrations can change many user settings that one does not notice at first glance. I recommend creating at least one so-called "Setup Registration" that contains your preferred settings. (The best thing to do in this case is to set ALL the checkmarks in the Memory window when saving, then all parameters are included that can be saved in registrations.) Then, if something is changed later by unknown registrations, everything can be quickly reset to a defined state.
P.S.
Before you carry out a System Reset (e.g. by holding down the last white key on the far right when powering on), you should save the system setup file on a USB stick. After the reset, reload the saved file to restore your user system settings. (Refer to page 159 of the Genos Reference Manual, "Setup Files - Saving and Loading".)
Best regards,
Chris