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Audio recording issue on Genos

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vanzee:
Hello dear forum members,
a music friend has the following problem:
he record a midi file on Genos, it sounds perfect
as he wish.

Then he makes an audio recording of this
midi file on the Genos.
(midi playback and recording via audio quick recording).

Problem:
the audio recording contains several very short accelerations
then back to normal.

Recorded this midi file in audio on another Genos
contains no faults.

The Genos in question is version 2.02.
The malfunction can already be heard on Genos itself
before copying to USB stick.

Anyone have a solution?

Dave Nuttall:
Are the accelerations random or do they always occur at the same point(s)?

PierreSW:

--- Quote from: vanzee on July 17, 2021, 01:44:21 PM ---Hello dear forum members,
a music friend has the following problem:
he record a midi file on Genos, it sounds perfect
as he wish.

Then he makes an audio recording of this
midi file on the Genos.
(midi playback and recording via audio quick recording).

Problem:
the audio recording contains several very short accelerations
then back to normal.

Recorded this midi file in audio on another Genos
contains no faults.

The Genos in question is version 2.02.
The malfunction can already be heard on Genos itself
before copying to USB stick.

Anyone have a solution?

--- End quote ---

Hey!
I have exactly the same problem, and have been in contact with Yamaha Denmark, but they can not help me fix this problem.
The problem did not exist from the beginning, but has arisen after the updates. Strange that Yamaha can not fix this problem,
I know more Genos owners, who have the same problem.

The only thing Yamaha Denmark said was, do not use the user memory it gets full quickly, so I emptied the user memory and
I moved to the USB memory and tested there but the problem remains.
Seems like Yamaha Japan has never found out about this problem, it got stuck in Denmark, sad that it turned out this way.

// Pierre

Stijn:
Re-installing the previous Update 2.01 fixed this audio recording problem for my friend.

He is going to check if the problem returns after updating to 2.02.  I'm waiting for his feedback.


Stijn

PierreSW:
It is obvious that something is wrong with the 2.02 update.
There must be an update that fixes this issue.
Who here can contact Yamaha Japan?
Going via Denmark apparently does not work.

// Pierre

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