Question. Is the Genos User drive an old style spinning HDD or an SSD? If it's an SSD as I understand them, they don't give you errors. They simply stop working completely and must be replaced. An HDD may have a few damaged sectors but you can often recover all the data. Did keynote's drive have corrupt files and hence, why Windows could fix it? I always like to know why something broke before I try to fix it.
At any rate, I'm glad keynote's Genos is now working normally .
Hi Lee,
the Genos User drive is located in the internal eMMC Flash Memory. This is similar to an SSD drive, but eMMC chips are much cheaper.
With mechanical hard disks it can also happen that the file system, ie "the formatting", is damaged. So here, too, it does not always have to be a question of mechanical damage to sectors. And with flash memory (e.g. SSD, eMMC, USB sticks or SD memory cards) the file system can be damaged (corrupt) for whatever reasons. This could happen, for example, if the power fails during a write process.
Newer Windows versions such as Windows 10 or 8.1 should generally be able to properly repair FAT32 file systems, even if, like the Genos, it is an eMMC memory. The "safer" method, however, would be, as I said, in such cases to simply reformat the user drive (after previous data backup).
Best regards,
Chris