Trying to install expansion packs into Genos. Process starts but message pops up “cannot access data” and then process stops. Please help. The packs are on the same USB that I previously installed them from and I need to reinstall
Hi Hammond Yamaha,
please first connect this USB stick to the
computer and check the
file type of the Pack Install file (which is on the stick): It has to be a .c
pi file if you want to do a complete reinstallation of your Expansion content. If it is a .c
qi file (= Pack
Quick Installation file), the installation will not work if the Genos does not have the correct previous data.
It is best if you just save a
new Pack Install file (.cpi) on the USB stick with the YEM.
Note: Sometimes the YEM cannot properly overwrite a previous Pack Install file, so I recommend manually deleting old .cpi files from the USB stick beforehand.
Best regards,
Chris