... Does anyone know if you can go around this log-in.
I do not have a username and lo gin information.
I happened to delete everything on my Genos when I installed more packs.
My Entertainerpack disappeared and I got this pack from someone here on the forum but ... I do not have a password. ...
Hi Tommy,
the Pack you received from another user is obviously an earlier, PURCHASED version. These types of .cpf files are "ID-encrypted", this means they only work on a specific keyboard (namely the one for whose instrument info file (.n27) the Pack was originally purchased). In addition, when installing such Packs, the Yamaha MusicSoft log-in data is queried by the YEM and compared online.
If you used to buy the Entertainer Pack or other packs from Yamaha MusicSoft, this account should still exist. Do you still have this old login information? The email address used would be important. You can enter this in the NEW Yamaha Shop and have a new password sent to you. Then you log in to your "old" account and if you are lucky, your previously purchased packs will be displayed under "My Library" and you can download them again for free. If you can't find you previously purchased Packs when you are logged into your old account, you have to contact Yamaha.
If the YEM asks for log-in data, this log-in data (email and password) must also be entered for YOUR Yamaha account. There must also be an internet connection because, as mentioned, the YEM compares the data online.
If all of this is too much effort for you, I would simply wait a while for Yamaha to correct the current bug in the Entertainer Pack 2016 in the new online shop. At the moment there is only the "old" Entertainer Pack (only 10 styles included), and only for Tyros5. The "Entertainer Pack 2016" (which contains many more styles) is unfortunately not available in the shop for either Tyros5 or Genos.
In this context, it would certainly not hurt if someone again "kindly" advised Yamaha to finally upload the RIGHT files for "Entertainer Pack 2016" and "Euro Dance" (both for Tyros5 and Genos).
Best regards,
Chris