Author Topic: Reset Yamaha Expansion manager user id reset  (Read 4408 times)

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Offline Colin D

Reset Yamaha Expansion manager user id reset
« on: July 08, 2020, 12:07:10 PM »
Hello All,

Does anyone know how to Reset Yamaha Expansion manager user id please,

Many thanks,

Colin
Previous, Technics E44, E66, U90, G7, GX7 G100, Tyros 2, Tyros 5, now Genos,

https://www.youtube.com/channel/UCNozAL1Whf-t4TJY5wPK57Q
 

Offline DerekA

Re: Reset Yamaha Expansion manager user id reset
« Reply #1 on: July 08, 2020, 12:24:10 PM »
I take it you mean the yamaha musicsoft ID that's used to check protected packs.

On Windows 10, there's a file called Account.ini. Try renaming that and seeing if YEM asks for the details again.

C:\
Users\
[user name]\
AppData\
Local\
Yamaha\
ExpansionManager
Genos
 
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Offline Colin D

Re: Reset Yamaha Expansion manager user id reset
« Reply #2 on: July 08, 2020, 01:14:28 PM »
Thanks,

That did not work, I'm using Win 7, so different operating system,

Its' so annoying
Previous, Technics E44, E66, U90, G7, GX7 G100, Tyros 2, Tyros 5, now Genos,

https://www.youtube.com/channel/UCNozAL1Whf-t4TJY5wPK57Q
 

kla4

  • Guest
Re: Reset Yamaha Expansion manager user id reset
« Reply #3 on: July 14, 2020, 04:49:31 PM »
Because I helped some Genos owners (with other User-id)  to install packs my file was missing/overwritten.
The problem is caused by the Musicsoft website beeing not available.... the Account.ini file is filled with data coming from that website.

Thanks to a full backup of my PC the 'old' .ini was in that backup. After replacing it it worked fine again.
« Last Edit: July 14, 2020, 10:13:18 PM by kla4 »
 

Offline overover

Re: Reset Yamaha Expansion manager user id reset
« Reply #4 on: July 14, 2020, 07:55:41 PM »
... That did not work, I'm using Win 7, so different operating system,

Its' so annoying

Hi Niceonetidy,

the procedure on Win 7 is the exactly the same as on Win 10.


The User folder of the YEM is located here:

C:\ Users\ <YourUserName>\ AppData\ Local\ Yamaha\ Expansion Manager


Note: The folder "AppData" is not visible by default in Windows Explorer. If this is the case with your Win 7 system, I recommend to use one of the following options:


1. Press [Windows] + [R] keys simultaneously to open the "Run" window and type in (or copy from here):

%LocalAppData%\Yamaha\Expansion Manager

Press [Enter] key.


  or


2. Download the attached file "Open LocalAppData_Yamaha_Expansion Manager.rgt" to your PC (e.g. to the Desktop).

Change the file extension ".rgt" to ".bat", then double-click this (batch) file.


Both methods will automatically open the "Expansion Manager" folder, in which you should be able to find the file "Account.ini".


Best regards,
Chris


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« Last Edit: July 14, 2020, 09:24:38 PM by overover »
➪ Everyone kept saying "That won't work!" - Then someone came along who didn't know that and just did it.
➪ Never put the manual too far away: There's more in it than you think! ;-)
 
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