Author Topic: update 2.0 voice guide issue  (Read 870 times)

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Offline stlpianoman

update 2.0 voice guide issue
« on: November 16, 2019, 10:48:26 AM »
Hello folks, I have updated to the latest firmware for the Genos, 2.0.
No problem in getting it installed.
However, I have a question about reinstalling the older version 1.1/4.
May I go back to the older version if I wish?
Here is the deal, As most of you know I am a totally blind person.
I also updated the voice guide files to match the 2.0 update.
Actually, in some ways, there are things that speak now that never have spoken before.
But some items that spoke before do not speak now.
Here are the two displays that I am having issues with.
1. The "record multi-record display".
Its possible this display has change.
I can't go to the display to select the drives where my midi files are located.
2. the "style selection display".
The voice guide does not announce the style categories.
It did in the last version.
However, the categories do launch when you touch them.
When you touch the style name on the display, the voice guide does read the name of the style.
It also reads the page number at the bottom of the display.
Just the categories are not speaking.
In the voice display, everything speaks perfectly.
Touch the voice categories on the left side of the display and voice guide reads them perfectly.
I appreciate any help on this.
The main thing is, I can't use the multi-recording feature has it stands right now.
For those of you who do not know what voice guide is,
It is a feature developed by Yamaha so that a visually challenge or blind person may use and enjoy the instrument.
I might add, the only manufacture of keyboards that has done so.
I take my hat off the Yamaha.
Thanks for viewing this post.
Mark stlpiano
 

Offline Toril S

Re: update 2.0 voice guide issue
« Reply #1 on: November 16, 2019, 12:48:42 PM »
Hello Mark! Unfortunately an update cannot be reversed. There seems to be a bug in the new VoiceGuide version if the style categorys and multi recorder do not speak as before! This should be reported to Yamaha! Does someone know where we send such a report?
Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page
 

Offline ugawoga

Re: update 2.0 voice guide issue
« Reply #2 on: November 16, 2019, 12:54:09 PM »
Hi
 Firmare cannot. It is best not to play around with firmware as the whole machine could be rendered useless.

All the best
john
 :)
 

Offline EileenL

Re: update 2.0 voice guide issue
« Reply #3 on: November 16, 2019, 02:47:00 PM »
Hi Toril,
  Always the best people to speak to if having problems are the local service department at Yamaha. e have a very good one here in UK. They will check it out and report to Japan .

Offline Toril S

Re: update 2.0 voice guide issue
« Reply #4 on: November 16, 2019, 03:05:08 PM »
I live in Norway!😀
Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page
 

Offline stlpianoman

Re: update 2.0 voice guide issue
« Reply #5 on: November 16, 2019, 03:48:37 PM »
Ok folks, I have solved the problem with the voice guide not reading the categories in the style selection page.
My fault, I didn't download the whole voice guide files.
As a result, some of the audio voice guide files were not present with in the zip file.
Redownloading and installing the voice guide audio files fixed the problem.
So that has been cleared up.
But the midi multi-recording display has no place to open to drives inorder to select a midi file for editing.
Question, has this display change in any way from the previous Os?
Or is it possible that all the icons are not present on the display?
If it has change, how to I load a midi from an usb drive and play and edit it with the midi multi-record display.


Mark stlpianoman
 

Offline tyrosaurus

Re: update 2.0 voice guide issue
« Reply #6 on: November 16, 2019, 04:33:12 PM »
Hi Mark,

In the new firmware version, if there is a MIDI already loaded in the Song Player, then when you open the MIDI Multi Recording screen, it opens with that song already loaded, just as it did in previous PSR and Tyros models.  So you can select the song by loading it into the player before opening the song recorder if you like.  This is different to what happened in previous Genos firmware versions.

However, in addition, the box at the top left of the Multi Recording screen (which shows the currently loaded song) can be touched to open the MIDI selection screen, allowing you to select a different song from any drive.  When you exit the song recorder, the song that you were working on will be in the song player. 


Regards

Ian