... I am having trouble with my WiFi , what I don’t understand is that the wireless/lan option has disappeared from the menu 2 screen, ...
Hi Steve,
you can check the internal Wi-Fi adapter by using the internal TEST PROGRAM:
Starting Up Test modeThere are two methods to start up the Test mode on GENOS.
Method 11) While pressing keys [C#2], [F2], [G#2] (C#2 major chord, keys near the DIRECT ACCESS button) simultaneously, turn on the power [Standby/On] switch.
2) When Test mode started successfully, “TEST” is shown on the LCD.
Method 21) While pressing the buttons REGISTRATION MEMORY [1], REGISTRATION MEMORY [3] and REGISTRATION MEMORY [5] simultaneously, turn on the [ ] (Standby/On) switch.
2) When Test mode started successfully, “TEST” is shown on the LCD.
Selection/execution of Test item "048 Wi-Fi Adaptor Check"1) Select item "048 Wi-Fi Adaptor Check" with the TEMPO [ - ] / [ + ] buttons OR Data dial.
2) Press the [START/STOP] button to execute the test item.
For details, refer to the following explanation:
048 Wi-Fi Adaptor Check
Checks the built-in USB wireless LAN adaptor for connection, destination (U/Other), version and MAC address.
1) Press the [START/STOP] button to have the result shown on the LCD. (It will take about 15 seconds.)
If no problem is found :
Destination : U
Version : *.*.*
MAC Address : **:**:**:**:**:**
If the adaptor is not connected: Not Connected
If the USB wireless LAN adaptor fails to operate properly, “NG” is shown on the LCD.
If the version is not obtained: Version Failed
If the destination is not obtained: Destination Failed
If the MAC address is not obtained: MAC Address Failed
If the PING check fails: PING Check Failed
2) Press the [START/STOP] button to exit the TEST item.Finally select item "061 Test Exit" and press [START / STOP] button to exit the Test mode and return to the normal mode. (Genos will be restarted automatically.)
NOTE: Never turn off the power until the Home display appears. Doing so may cause a malfunction.Hope this helps!
Best regards,
Chris