Author Topic: problems with expansion manager  (Read 6547 times)

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Offline Carlos84

problems with expansion manager
« on: October 27, 2018, 10:44:08 AM »
Hello i have a Genos for some weeks . i got the free pack from Yamaha but  i can not instal it in Expansion Manager at my i mac computer
it ask a user id and password  but it not work , i use the same one as the website where i got the free pack , Yamaha help center did told me so.
but no it not work at all?  as user id i use my e mail.
 :-[
« Last Edit: October 27, 2018, 10:45:54 AM by Carlos84 »
 

Offline EileenL

Re: problems with expansion manager
« Reply #1 on: October 27, 2018, 03:05:59 PM »
You have to export your ID number from Genos to a USB stick and then import it into YEM. Go to Expansion on Menu and press Export instrument Info

Offline Carlos84

Re: problems with expansion manager
« Reply #2 on: October 27, 2018, 10:02:08 PM »
thanks
 

Offline Carlos84

Re: problems with expansion manager
« Reply #3 on: October 27, 2018, 10:19:17 PM »
it works thanks
« Last Edit: October 27, 2018, 10:44:38 PM by Carlos84 »
 

Offline EileenL

Re: problems with expansion manager
« Reply #4 on: October 28, 2018, 02:23:11 PM »
Your welcome.