Hi Kaarlo
There are several things I am unclear about in the post you made. However please let me say that I have a GENOS and generally I'm pleased with my purchase, however there are several thing that I am not ecstatic about, or maybe more accurate I would have preferred it if Yamaha had implemented some things a bit different. Now to the specifics.
In 1: above, you mention that one one Genos everything works OK but on the other the Create Registration Bank is not working correctly. Could you possibly post one of the Corrupted banks and let us have a look at it. Many people other than myself would happily have a look at it for you. The other thing maybe is to send the corrupt file to Yamaha Support and see what they say. You will need to tell us exactly what is not working correctly though.
In 2 above why does the supplier of the keyboard not return the defective KB to Yamaha for you and let you keep the second one. Surely if the KB has been defective since you bought it you have every right to expect a replacement and NOT a repair.
In 3: above you mention that the update 1.4 will hopefully fix the problem, I fail to see how an update will fix anything especially since things work OK on the other keyboard.
In the 4th topic in the above you refer to MIDI files, AndyG has corrected responded but is the problem with MIDI and NOT the registration Banks. Maybe you are loosing something in the conversion of the MIDI.
Regards
Bill
Hope you get it fixed soon.
Thanks Bill for your very accurate and to the point analysis and offer to help. Point 1. As a fact both Eileen and Lee Bachelor were kind enough to go to the immense trouble of checking the reg banks I sent them. Had a string of e-mails with Lee and we did come to the conclusion there is in fact a defect in the "Write Reg Bank function" on my Genos.
Like you also Lee proposed I ask for an exchange, which the YAMAHA importer (he is tops) actually has been willing to do all the time. He brought me a second Genos to find out whether the problem is item-specific
and it is. So your question why I have not done the exchange is more than justified. The reason is, I have arthritis in my hands and had to cast led weights I glued into both white and black keys to make them lighter to the touch. (a thing one would not want to do except for the arthritis as the standard factory-touch is perfect)
I actually cast these weights for the Tyros 1 and epoxied them to the keys and exchange the whole key set (not the weights) every time I upgraded. So hard to believe
my Genos has the weighted keys taken from my Tyros 5 (orginating from Tyros 1 !) and the Tyros 5 now has the new original keys from my Genos. Fortunately YAMAHA has ket the keys 100% the same ever since Tyros 1.
Opening dozens of screws on two keyboards, carefully removing 2 x 76 keys = 152 operations and carefully reinstalling 152 keys and putting back the screws is a very time consuming job and you better have an aid to avoid “screwing up” something.
Add to that I have a lot of Brother P-Touch labels on the Genos to be able to put the marked cables into marked receptables and push the right buttons in low lighting. The whole operation to convert the “exchange Genos” to the state of my Genos is nearly a day with my fingers, and the YAMAHA SERVICE which of course could do it faster says they would have to charge nearly 400 $ VAT 24% included.
So that is why I have transferred by USB stick my corrupt Genos 1 reg banks to the provided Genos II, corrected them there and by UBS stick tranferred them back to
Genos 1 where they now work.I still cannot write reg banks on
my Genos, but I can live with that until the importer gets the parts needed to fix that.
So now my only remaining chore is the tweaking of some 200 excellent YAMAHA SOFT midi files to sound really good on Genos. The voice volumes and off course the effect settings and the drums (of are not optimal when transferred from Tyros where they were tweaked for Tyros. I believe ist is not a midi problem.
And as has been discussed on this site, what you have to do to save that – not the tweaking itself – is a nightmare of button pushing, some 7 steps
Why Yamaha could not make it as easy on the Genos as on the Tyros has been euphenized by pointing out "they are two different animals" which IMHO is beside the point. It it really wrong to expect operations to be at pare or better, not worse, on a new top model with a top price ?
Cheers
Kaarlo