Author Topic: First thing Update a new Genos!  (Read 419 times)

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Offline frankmusik

First thing Update a new Genos!
« on: January 05, 2018, 08:33:43 PM »
Dear new genos buyers.

I thought it is regular nowadays to update a device after unpacking....

But this week I got a customer NOT doing this and did his Registrations on 1.02 ...
Bringing problems for usage in future.

Please always update to actually firmware.

Greetings from Germany
Frank
Genos and Tyros Support in Germany - Europe with more than
160 keyboardscouts helping in D-AT-CH-NL at home!
 

Offline vanray

Re: First thing Update a new Genos!
« Reply #1 on: January 06, 2018, 01:00:58 AM »
tell me frank
will the next firmware FIX the Faulty Master compressor ?
you do know it doesn t work ?
 

Offline EileenL

Re: First thing Update a new Genos!
« Reply #2 on: January 06, 2018, 04:26:41 AM »
Hi Frank,
  This I think is where a lot of dealers fall short by not informing there customers what to do after purchase.

Offline Bud2

Re: First thing Update a new Genos!
« Reply #3 on: January 06, 2018, 09:28:58 AM »
My dealer always does any updates when he delivers after unpacking and setting the keyboard up, he never does the update before delivery so the customer can see the unit is brand new and has never been opened.
Bill
 

Offline frankmusik

Re: First thing Update a new Genos!
« Reply #4 on: January 06, 2018, 01:19:24 PM »
tell me frank
will the next firmware FIX the Faulty Master compressor ?
you do know it doesn t work ?
I don't know if all things are fixed in the next fw,,, there will be more to come :-)
But yamaha was forced to deliver earlier as they want.. also by me ...

Hi Frank,
  This I think is where a lot of dealers fall short by not informing there customers what to do after purchase.
100%
My dealer always does any updates when he delivers after unpacking and setting the keyboard up, he never does the update before delivery so the customer can see the unit is brand new and has never been opened.
Bill
So I do every day :-) but a lot order boxes with something inside ... no instruments playing in the shop when buying them
Frank


Genos and Tyros Support in Germany - Europe with more than
160 keyboardscouts helping in D-AT-CH-NL at home!