Author Topic: Major Problem with PSR S970  (Read 966 times)

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Offline Pejaysea

Major Problem with PSR S970
« on: March 19, 2017, 11:37:28 AM »
The other evening, I had a big problem with my PRS S970. I'll be trying to reach Yamaha tomorrow but I thought asking here might be a good idea.
I was playing it and at one point, when I started a song that I'd played many times before, the style did not match what I'd saved in the registration. I went on to another song and quickly realized that the problem was affecting many of the registrations. I'd choose a saved Registration and the wrong style would come up. I then realized that the style and BPM weren't always changing (e.g., when I changed the registrations, sometimes the style and bmp did not change). But the right hand setting appear to be correct.
I have the latest firmware (Ver 1.05). I have done a couple of factory resets and have restored from my backup USB drives (I keep multiple backups) and tried doing the System Setup Preset but the problem remains.

It seems like a problem that will need a repair. If you see this and can think of something I haven't tried, I'd love to have your input.

Thanks very much.


Offline Mendel

Re: Major Problem with PSR S970
« Reply #1 on: March 19, 2017, 11:50:59 AM »
Just for your notice... Version 1.06 is available at

Hopefully the software update should fix it  :)

Good luck,

Offline Fred Smith

Re: Major Problem with PSR S970
« Reply #2 on: March 19, 2017, 12:02:00 PM »
It sounds like the registration is not changing the style, either because it can't find it, or you told it not to.

Can you find the style manually? Is it where it's supposed to be?
Do you have freeze on? If so, turn it off.

If the problem persists, post the registration here, and we'll take a look at it for you.

Fred Smith,
Saskatoon, SK
Sun Lakes, AZ
Genos, Bose L1 compacts, Finale 2015
Check out my Registration Lessons

Offline Pejaysea

Re: Major Problem with PSR S970
« Reply #3 on: March 19, 2017, 02:30:08 PM »
Yup... Operator Error!  Here's what happened.

For several songs, I used registrations that were not part of the factory set that comes with the keyboard. The files are on a USB drive plugged into the keyboard.  As many of you do, I am sure, I searched through files listening to see what would work well for my arrangement and when I found it, I saved it to the Registration.  In many cases, I also saved it to the USER area of the keyboard storage.  However, there are some that I simply forgot to save so the keyboard couldn't find them.  There were also a few that were saved to the USER area, but had not been mapped there.  I have gone back and copied all of the Style files from the USB drive to the keyboard user area making sure that each is correctly mapped to the registration.  Lesson learned!

Thanks very much for the quick replies.

Offline Mendel

Re: Major Problem with PSR S970
« Reply #4 on: March 19, 2017, 02:41:57 PM »