PSR Tutorial Forum
Genos (12 Boards) => Genos - General => Topic started by: Zaurafon on October 12, 2022, 10:05:26 AM
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https://europe.yamaha.com/en/support/updates/firm_genos.html (https://europe.yamaha.com/en/support/updates/firm_genos.html)
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[V2.12 to V2.13]
Fixed a problem in which, with firmware version 2.00 or later, the
pitch detection accuracy of Vocal Harmony decreases when the input volume is low
yeah i noticed that years ago
you can simply overide that issue by increasing the mic level input.
apart from that nothing new.
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It's been 5 years since its debut. And maybe... yes! Maybe this is Yamaha's last firmware update for Genos.
Will it be Genos OS 3.0 or Genos 2?
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Fixed other problems
Very vague description !
Do we have to find out for ourselves what has been changed ?
Regards
Etienne
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Oh well, Yamaha is trying to show their customers one more time that he hasn't forgotten them (yet) and hopes that they will soon start pulling their wallets again for the new launch. The customer can guess what and whether there is/was an actual change and that will always be communicated with their appreciated customers, right, did they? Hopefully not a kind of 'placebo-update'. Apparently Yamaha means now: all bugs are now repaired!, we did our utmost? Now we can go for the next Genos, please stay with us! It promises something for the future :-\ ;)
[little sarcasm: off] ;D
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This is a big joke... after a lot of time waiting, after a lot of emails send to Yamaha Europe (which personally I don't think they send our emails to Japan engineers, it's my opinion) they did only this small update?! :-\ This is embarasing, really! I wait for a long time the OS of PSR-A5000 implemented in Genos too, its Style engine and Portamento parameters (a lot of parameters comparing to Genos), even the editiong of SA2 voices in keyboard for Mono/Poly type...
It's really a joke! Uau... ;D ;D ;D
PS: What is strange, the jump from 2.11 to 2.13.. in the same time they have updated to 2.12 and then to 2.13 ... why?!
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I must admit , after the Pax 5 and Ketron release , it is like a kick in the teeth!! lol :-\
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I sended an e-mail to Yamaha Benelux (I'm from Belgium) questioning for more details about the updates.
I hope to get a positive reaction.
If any news should arrive I will let it know.
Perhaps more people could ask the same question on different Yamaha locations ?
Regards
Etienne
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Hi, friends,
CAUTION: be careful with this 2.13-Update.
I just read a posting from today on the German Keyboarderforum site
https://www.keyboarder-forum.de/
which described several malfunctions after installation of update 2.13
After this strange behaviour of his Genos this fellow replaced this 2.13-update by his former backup and all went well again.
The post translated to English:
" Update 2.13 works (all menus are displayed correctly), but after that only the two sequencers (Midi and Audio) worked, means replay. Automatic accompaniment does not switch on via Synchro Start (Start/Stop no red light), Style and Voices remained mute. A repeated update of V2.13 did not bring any change. After restoring the backup (Genos.bup), style and voices were audible again and the auto accompaniment worked again, but ..... I had the feeling that the registrations did not switch on the styles correctly (left part was always switched on). Update v2.11 again, everything works now again."
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Hi, friends,
CAUTION: be careful with this 2.13-Update.
I just read a posting from today on the German Keyboarderforum site
https://www.keyboarder-forum.de/
which described several malfunctions after installation of update 2.13
After this strange behaviour of his Genos this fellow replaced this 2.13-update by his former backup and all went well again.
The post translated to English:
" Update 2.13 works (all menus are displayed correctly), but after that only the two sequencers (Midi and Audio) worked, means replay. Automatic accompaniment does not switch on via Synchro Start (Start/Stop no red light), Style and Voices remained mute. A repeated update of V2.13 did not bring any change. After restoring the backup (Genos.bup), style and voices were audible again and the auto accompaniment worked again, but ..... I had the feeling that the registrations did not switch on the styles correctly (left part was always switched on). Update v2.11 again, everything works now again."
thankyou very much
thank god i didn't upgrade.
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I upgraded my Genos yesterday and have found everything OK. No problems at all.
Yamaha are doing what they have always done and that is putting something right that was reported as not working properly.
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Hello Eileen,
What are the changes in this update compared to the previous ?
'Fixed other problems' ? Could you find any ?
Regards
Etienne
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Hi Etienne,
I "just for fun" opened the V1.13 Firmware update file (.PRG) with the "7-zip" archive program. Here you can see that, among other things, all internal contents (e.g. Voices, Styles, etc.) were saved again in September 2022. Unfortunately, I did not find any detailed information about the actual changes within the update file, although many ReadMe and Log Text files are included.
Best regards,
Chris
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I did not find any major changes, but I always believe in keeping my keyboard up to date.
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Hi Eileen
Update perfectly fine with me also.
Yamaha never really explain what other fixes that are are made, only the main one.
Maybe we are not worthy!!! ;D ;) Just Minions :P :-[ :-X :-* :'( :o ;D
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I just upgraded to 2.13, and have not noticed any problems so far.
The most recent changes I made are all still there.
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Here are some reactions I read:
Special thanks to Yamaha with the latest 2.13 firmware update. It absolutely corrected all of the vocal harmony issues in the previous firmware versions.
A.R.R.
Had the same issue! Lots of trips to my local shop in Edinburgh with one of the developers Richard Bower, doing videos of the fault & how the fault went away when my Genos was put back to original firmware, Yamaha support contacted me two weeks ago to say they hoped they had sorted my issue with a new firmware that was being tested & it has! I was told that it was only a very few Genos keyboards that were effected after 2.0. The support team even went to the extreme of getting the same microphones & equipment I used so they could try & emulate the problem; 5 stars to them!
C.F
Stijn
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Thank you Stijn for this (positive) feedback from customers! It would be to Yamaha's credit if THEY communicated this to their customers! That would improve their image ... if that would interest them? ;)
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Well I think we all know that Yamaha dose listen to genuine information about faults and then dose its very best to rectify them.
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Hi all,
Is it OK to upgrade directly from v2.11 to v2.13, without upgrading to v2.12 before ?
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Hi all,
Is it OK to upgrade directly from v2.11 to v2.13, without upgrading to v2.12 before ?
Yes, no problem because there has not been a v2.12 download.
Stijn
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Is it OK to upgrade directly from v2.11 to v2.13, without upgrading to v2.12 before ?
That’s what I did, with no problem.
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Referring to my post #8 above, the described problem with Genos update 2.13 is solved.
The one I mentioned in my message did some strange steps during the installation process of the update on his Genos.
All is fine now. But I think it is better to warn until a problem is solved, isn't it ?
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As far as I see it there is no problem to warn against.
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Yamaha means now: all bugs are now repaired!
No they're not!! I'm still waiting for an answer for my default Knob/Slider Registration problem to be solved after updating to V2.12 😠!!
I'm never quick to update any program. I let the update exist for at least a few months to see if there are any horror stories - and believe me there are plenty!
I love these people who happily update their systems, have no problems, and pretend problems never exist after an update. Believe me, they DO. Anyone running a Microsoft product can tell you the same horror stories. Sadly, Yamaha has now joined the club. Not only does Yamaha Canada NOT have an answer to my Registration problem, they've happily stopped communicating with me. If they're hoping I'll just go away, they may get their wish.
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Sorry to disagree Lee but I always update my keyboard when the latest update comes out. Have done the same with all Yamaha keyboards I have had, and I can honestly say I have never had a problem with any of them. They do what they say they will.
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I updated to OS 2.13 yesterday and all's well. To try and get a worry-free OS update installation there are a few things to consider. First of all, do a Back Up of the existing settings using the Factory/Backup utility if you're concerned about potential problems. Also, make sure you have a functioning USB stick that's been formatted using the Genos/Menu/Menu2/Utility/Storage/Format tool. Put the GenosSetup.prg file on the root of the USB stick i.e. not within a folder on the USB stick. Better yet, make sure no other files are on the USB drive that you use except the Genos OS update file at the time of installation. If you know the ins and outs of the installation process after the update finishes (is completed) turn off the Genos using the power button and wait at least 15 seconds before powering back on. Hope this helps.
All the best,
Mike
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Believe me Microsoft updates are worse!!! :)
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Sorry to disagree Lee but I always update my keyboard when the latest update comes out. Have done the same with all Yamaha keyboards I have had, and I can honestly say I have never had a problem with any of them. They do what they say they will.
I'm very happy for you Eileen. Sadly, I can't report the same. You've been lucky nothing has ever gone wrong after an update. When you're gigging and the OS is screwed up from an update, you don't care about all those who had no problems. You're lucky we aren't neighbors because you'd be constantly hearing a knock on your door and me saying, "Eileen, I need to borrow your Genos again. I have a gig tonight and my Genos is STILL screwed up from the last update and Yamaha has done nothing about it!! I promise I won't scratch your Genos 🤣."
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Are you a 100% sure it was the update that gave you this problem. Have you now updated your OS to the latest to see if this puts things right for you.
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Good points, Eileen. I have to assume something is amiss with the 2.12 update. I didn't have any problems with the Knob/Slider assignment failures in the registrations prior to this update. Yamaha Canada hasn't confirmed one way or the other but they too are curious as to why this happened after the 2.12 update. I'm still waiting for a progress report.
I could load 2.13 but I think it's wise to let Yamaha chew on this a bit and see what they recommend. You may be right in that, under their ambiguous header, "Fixed other problems," they may have found a solution. It's an annoyance at the moment but my shows can still go forward. I'll certainly keep everyone posted as to what they say...if anything. I'm not optimistic at the moment, not having heard from them in days!
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It’s actually not wise, Lee.
You should upgrade to 2.13. If that works, great. If not, go back to the version they DID work.
Your problems are solvable if you want them solved.
Cheers,
Fred
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You may be right Fred. I don't think Yamaha would worry about me updating to 2.13. I just don't want to introduce another variable. Neither you, me, or anyone else on this forum is qualified to second guess what Yamaha wants me to do. They indicated that they've never seen this issue and as long as my Genos still works for now, I'll let them decide if I should update to 2.13.
The latter comment may be a moot point, since Yamaha hasn't responded to my emails in literally days!
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They indicated that they've never seen this issue …
I don’t remember the whole history of your problem off the top of my head, but have you tried restoring the Genos to factory settings and then reloading everything after that?
It’s possible some bits got flipped in your Genos in a way that has never happened before in the history of the universe. Cosmic rays can actually do this (https://www.johndcook.com/blog/2019/05/20/cosmic-rays-flipping-bits/) to some kinds of memory.
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Hi Folks,
I just upgraded to version 2.13 and when I went in to check what version I had after the install it says version 2.1 not 2.13. I have always kept my keyboard up to date before this install. Is 2.1 what shows in Utility/System normal?
Thanks,
Rick D.
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You should see Version 2.13. Make sure you have used the latest update and that no older ones were on the USB stick you have used.
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Eileen,
It was a clean stick and I downloaded the file right from the Yamaha site.
Everything seems to be working ok.
Rick D.
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Hello,
Yesterday I updated to version 2.13. Everything went fine.
Until know I do not have any issue.
All works as before.
Regards
Etienne
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I just updated to version 2.13. As far as I can see all went well. But I tried to use a different USB stick and the keyboard just seid Insert media, so I transferred the file to the old one, and all went well. The old one is formatted on Genos, I guess this is important when you use update files.
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I just updated to version 2.13. As far as I can see all went well. But I tried to use a different USB stick and the keyboard just seid Insert media, so I transferred the file to the old one, and all went well. The old one is formatted on Genos, I guess this is important when you use update files.
Hi Toril,
In principle, it doesn't matter whether a USB stick was formatted directly on the Genos or on the PC. It is particularly important that the format of the stick is "FAT32" (to be checked, e.g. on the PC by right-clicking on icon of the USB stick > Properties). Of course, it never hurts to format a stick directly on the keyboard. ;)
In the meantime, almost all available USB sticks work perfectly with the Genos. From time to time, however, it happens that a USB stick is not recognized as a "Removable Drive" on the PC but as a "Local Disk" or "Local Hard Drive". Such sticks can be used on the Genos, but NOT for Genos firmware updates.
Best regards,
Chris
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Thanks Chris😀
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Hi guys and gals,
Can any of you help with the following problem I am having installing the v213 firmware update, I have been trying to do this for almost a week now with no success.
So far I have formatted four USB sticks on the Genos.
I now need to find the USB stick on my iMac computer but can’t find the USB stick.
Can anyone please tell me how to access a USB stick?
I would be most grateful as it’s driving me nuts.
I have done firmware updates before with no problems but now I’m really stuck.
Any assistance will be greatly appreciated.
Thank you for reading this post.
Trevor (MINKYCATS)
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Hello Trevor,
When you insert a Thumb Drive into a Mac it is supposed to show up on your desktop; usually by the name of the stick.
If it isn't doing that then something is not right with the computer, but I doubt that's the case.
Perhaps your desktop is quite crowded and you are not finding the drive among all the icons.
I could be all wet on this.
Best of luck
regards
Ron
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Try this, Minkycats.
Connect the USB drive to the Genos and save a registration to it. Make sure it's a distinct name that couldn't possibly exist on your iMac. Remove the USB drive and place it in one of the slots in the iMac. From the root directory, do a search for that file name. I own a PC and know nothing about Mac computers but this is logical to me. It should show up somewhere.
Edit I'm wondering if the USB drive is only formatted with no data, the iMac may not recognize it as a bonafide drive.
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This may be a bit more of an 'advanced' method, but if you go into the Applications folder, then find the Utilities folder within that, you'll find a program called 'Disk Utilities'. Open (double-click) that, and it should show all 'devices' (disks or volume or things the Mac 'sees' such as hard drives, USB sticks, etc. -Jim
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I now need to find the USB stick on my iMac computer but can’t find the USB stick.
Can anyone please tell me how to access a USB stick?
Trevor (MINKYCATS)
Hi Trevor
Open the Finder Window an on the left you will see the main selection window.
Click on The "iMAC" under locations
The USB should show as shown in PIC.
Bill
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Hi RONBO. Thanks for your suggestion. The desktop is not cluttered as there are only a few items on it.
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Hi Bill,
Thanks for your input.
Have tried your sugggestion but the USB doesn’t show up as in your pic. Selecting “Locations” just sends me to the iMac hard drive.
It’s driving me mad lol
Trevor (MINKYCATS)
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Hi Lee,
Thanks for your idea. Just can’t make it work anyway with any USB stick
Just so frustrating.
Trevor (MINKYCATS)
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Hi Jim
Thanks for your proposed solution to my problem. Haven’t had chance to try this out yet what with New Year celebrations and all that jazz.
I will try it out as soon as possible and let you know the result.
Trevor (MINKYCATS)
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Hi Bill,
Thanks for your input.
Have tried your sugggestion but the USB doesn’t show up as in your pic. Selecting “Locations” just sends me to the iMac hard drive.
It’s driving me mad lol
Trevor (MINKYCATS)
Hi Trevor
Right Click on the word Finder at the top L/H side of the main screen
Then select Finder Settings.
Then make sure that External Disks is ticked as shown in the new Pic below
Bill
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Hello Trevor
Hoping you can solve this and have a happy new year soon
By chance, what model and what OS are you running?
Is it new to you in the recent past?
If you will, try a reboot . That can be a quick remedy, sometimes!
I googled your problem in the google box and came up with some interesting solutions. perhaps that will lead you to the answer you are looking for
best regards
Ron
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Hi Jim
Happy New Year.
Thanks for your way to find the USB sticks. Brilliant.
Yes I did find them using your method. They are both showing as empty of data but can’t see a way to add the v213 firmware to them.
Thank you so much for your knowledge and patience.
Trevor (MINKYCATS)
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Hi RONBO
Thank you for your excellent suggestions.
Model is Apple iMac
OS is 11.6.8 (20G730)
Tried a reboot but that hasn’t fixed anything.
I’ll try googling the problem as you did.
Thanks for your help.
Trevor (MINKYCATS)
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They are both showing as empty of data but can’t see a way to add the v213 firmware to them.
Thank you so much for your knowledge and patience.
Trevor (MINKYCATS)
Presumably you have the file in your downloads folder. Make sure it is Unzipped. Within the folder you will see a file with a PRG extension. Right click on this file and select copy.
Go to your USB drive and do a right click again, then select paste.
All done.
Now put the USB stick in your KB and install by holding the Style Stop/Start button whilst powering ON the KB.
Bill
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Hi Bill,
Happy New Year.
Thanks for your method of copying the file to the USB.
I’ll give it a try when I get back from the cemetery this afternoon.
Trevor (MINKYCATS)
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Another thing to try ... first, be in the Finder (main screen of your Mac). See the two screenshots I'll attach here. Go up to "File" (upper left), click, then select 'Preferences...". When a small window opens, make sure you check the boxes for the various kinds of drives, so that all drives show up on the desktop. Sometimes one or several are not checked; put a checkbox in them. This should make the USB drive(s) show up on your desktop.
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Hi jimlaing,
Thanks for all your hard work on this problem.
I seem to be going backwards again now. I think I have managed to get the USB sticks to show upon the desktop. Then I get stuck because I can’t get to the .PRG bit.
Might be easier if I just purchase a USB with the update already on it. £19.99 from Whitley Bay organs. Might be worth it.
Your thoughts will be valued as always.
Trevor (MINKYCATS)
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For something that is free you should not have to pay anyone for it. I would say any member would be willing to put it on a USB stick for you if you sent them one. Do you not have anyone close to you that can do it.
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Here is another step you will want to do on your Mac computer. These things I'm describing are things I do on any new Mac computer, right at the start - then I leave 'em set this way. Go to that same place as I described in a previous note, about "Finder Preferences". This time, click "Advanced" in the top row of choices. Then on the page that shows up in the little window, put a check-box (by clicking) in the "Show all filename extensions". This will make the Mac show the file extensions such as .PRG on the files for Genos.
Hope this helps,
Jim
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Hi Eileen,
Thank you for your input regarding the v213 firmware update. Unfortunately, I do not have anyone near who can do that for me.
The reason I thought about purchasing the USB stick I mentioned was that I didn’t really want to bother anyone any further but your suggestion is a good one for which I am extremely grateful.
Kindest regards
Trevor (MINKYCATS)
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Hi jimlaing,
Thank you for that idea about the .PRG files.
I will certainly have a go at that.
Trevor (MINKYCATS)