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Tyros Keyboards (5 Boards) => Tyros 5 (SFF2) => Topic started by: Synthfan on December 15, 2020, 06:42:00 PM

Title: FINALLY have flash expansion - but what's up with MusicSoft? (SOLVED)
Post by: Synthfan on December 15, 2020, 06:42:00 PM
It's taken me a few years to finally getting around to buying 512MB flash expansion for my T5.

But I am utterly confused by the current "MusicSoft" site (https://shop.usa.yamaha.com/) everything for the Tyros 5 is showing up as "$0" and I can't find any way to download expansion packs.

What am I missing?
Title: Re: FINALLY have flash expansion - but what's up with MusicSoft?
Post by: Fred Smith on December 15, 2020, 07:34:15 PM
Quote from: Synthfan on December 15, 2020, 06:42:00 PM
It's taken me a few years to finally getting around to buying 512MB flash expansion for my T5.

But I am utterly confused by the current "MusicSoft" site (https://shop.usa.yamaha.com/) everything for the Tyros 5 is showing up as "$0" and I can't find any way to download expansion packs.


You need to buy them (for $0), and check out. Then you'll get an e-mail which you ignore.

Go to your Library, and you download them from there.

Cheers,
Fred
Title: Re: FINALLY have flash expansion - but what's up with MusicSoft?
Post by: Synthfan on December 15, 2020, 08:12:16 PM
Quote from: Fred Smith on December 15, 2020, 07:34:15 PM
Go to your Library, and you download them from there.

Cheers,
Fred

Thanks so much Fred. After I read your reply, I looked all over for a "my account / my library" somewhere on the site, and although I tried clicking on my name on the upper right (which of course didn't work), I discovered there is a TINY "person with raised arms" icon to the right of the name and above the Shopping Cart icon. This is the magic secret gateway I was missing before. This is one of the most baffling websites hosted by a huge company like Yamaha that I've ever encountered.
(http://my_account_icon.jpg)



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Title: Re: FINALLY have flash expansion - but what's up with MusicSoft? (SOLVED)
Post by: EileenL on December 15, 2020, 10:46:39 PM
Yes it has never been the easiest of sites to use.
Title: Re: FINALLY have flash expansion - but what's up with MusicSoft?
Post by: Dave Nuttall on December 16, 2020, 11:59:56 AM
THANK YOU for posting your follow-up with the pointer to the "my account icon".

Quote from: Synthfan on December 15, 2020, 08:12:16 PM
Thanks so much Fred. After I read your reply, I looked all over for a "my account / my library" somewhere on the site, and although I tried clicking on my name on the upper right (which of course didn't work), I discovered there is a TINY "person with raised arms" icon to the right of the name and above the Shopping Cart icon. This is the magic secret gateway I was missing before. This is one of the most baffling websites hosted by a huge company like Yamaha that I've ever encountered.
(http://my_account_icon.jpg)