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Genos (12 Boards) => Genos YEM & Expansion Packs => Topic started by: Colin D on July 08, 2020, 12:07:10 PM

Title: Reset Yamaha Expansion manager user id reset
Post by: Colin D on July 08, 2020, 12:07:10 PM

Hello All,

Does anyone know how to Reset Yamaha Expansion manager user id please,

Many thanks,

Colin

Title: Re: Reset Yamaha Expansion manager user id reset
Post by: DerekA on July 08, 2020, 12:24:10 PM

I take it you mean the yamaha musicsoft ID that's used to check protected packs.

On Windows 10, there's a file called Account.ini. Try renaming that and seeing if YEM asks for the details again.

C:\
Users\
[user name]\
AppData\
Local\
Yamaha\
ExpansionManager

Title: Re: Reset Yamaha Expansion manager user id reset
Post by: Colin D on July 08, 2020, 01:14:28 PM

Thanks,

That did not work, I'm using Win 7, so different operating system,

Its' so annoying

Title: Re: Reset Yamaha Expansion manager user id reset
Post by: kla4 on July 14, 2020, 04:49:31 PM

Because I helped some Genos owners (with other User-id)  to install packs my file was missing/overwritten.
The problem is caused by the Musicsoft website beeing not available.... the Account.ini file is filled with data coming from that website.

Thanks to a full backup of my PC the 'old' .ini was in that backup. After replacing it it worked fine again.

Title: Re: Reset Yamaha Expansion manager user id reset
Post by: overover on July 14, 2020, 07:55:41 PM

Quote from: Niceonetidy on July 08, 2020, 01:14:28 PM

... That did not work, I'm using Win 7, so different operating system,

Its' so annoying

Hi Niceonetidy,

the procedure on Win 7 is the exactly the same as on Win 10.


The User folder of the YEM is located here:

C:\ Users\ <YourUserName>\ AppData\ Local\ Yamaha\ Expansion Manager


Note: The folder "AppData" is not visible by default in Windows Explorer. If this is the case with your Win 7 system, I recommend to use one of the following options:


1. Press [Windows] + [R] keys simultaneously to open the "Run" window and type in (or copy from here):

%LocalAppData%\Yamaha\Expansion Manager

Press [Enter] key.


  or


2. Download the attached file "Open LocalAppData_Yamaha_Expansion Manager.rgt" to your PC (e.g. to the Desktop).

Change the file extension ".rgt" to ".bat", then double-click this (batch) file.


Both methods will automatically open the "Expansion Manager" folder, in which you should be able to find the file "Account.ini".


Best regards,
Chris


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