PSR Tutorial Forum

PSR Keyboards (11 Boards) => PSR-SX900/SX700/SX600 => Topic started by: Jimbo on May 18, 2020, 07:13:57 PM

Title: PSR-SX700 touchscreen problem
Post by: Jimbo on May 18, 2020, 07:13:57 PM
Hi

The touchscreen is on , I can press the styles or voices buttons and the screen changes but there is no response to the touch.

Has anyone else had this problem? Is there a quick fix available?

Kind Regards

Jimbo
Title: Re: PSR-SX700 touchscreen problem resolved but not explained
Post by: Jimbo on May 18, 2020, 07:36:51 PM
Hi

Switched off for 10 minutes and it came back on and is now working OK, solved but don't know how or why .

Kind Regards

Jimbo
Title: Re: PSR-SX700 touchscreen problem
Post by: Toril S on May 18, 2020, 09:54:52 PM
Did you have a USB stick connected to it when the problem happened? Or pedals? Sometimes that can make problems. Hope it doesn't happen again, but if it does, power off, disconnect everything and power on again.
Title: Re: PSR-SX700 touchscreen problem
Post by: Christopher Fernandes on May 19, 2020, 06:28:17 AM
Calibrate your display by going to Menu > Utilities > Display
Title: Re: PSR-SX700 touchscreen problem
Post by: Jimbo on May 19, 2020, 01:58:15 PM
Thanks for the excellent advice guys, it's still working so far, fingers crossed.

Kind Regards

Jimbo
Title: Re: PSR-SX700 touchscreen problem
Post by: EileenL on May 19, 2020, 03:03:37 PM
It is well worth calibrating your screen. I did mine when I first got my Genos and SX900.
Title: Re: PSR-SX700 touchscreen problem
Post by: YammyFan on June 27, 2022, 12:40:58 PM
It is well worth calibrating your screen. I did mine when I first got my Genos and SX900.
I'm wondering how to calibrate the screen on my SX900
Title: Re: PSR-SX700 touchscreen problem
Post by: overover on June 27, 2022, 01:11:13 PM
I'm wondering how to calibrate the screen on my SX900

Hi YammyFan,

this can be done at "Menu > Utility > Touch Screen/Display > Touch Screen > Calibration". Please see also the SX900 Reference Manual, page 130, download here:
>>> https://uk.yamaha.com/en/products/musical_instruments/keyboards/arranger_workstations/psr-sx900/downloads.html#product-tabs


Best regards,
Chris
Title: Re: PSR-SX700 touchscreen problem
Post by: Amwilburn on July 21, 2022, 06:35:13 PM
hm... what do I do if the screen isn't respoding at all? I can press the physical Menu button, but can't press any of the on-screen categories. Yes I've tried the basic system reset to no avail.

thanks,

Mark
Title: Re: PSR-SX700 touchscreen problem
Post by: FWIDGY on July 25, 2022, 11:06:00 AM
Hi, I had this problem with my 8 month old instrument.
I had  to return it to Yamaha and they replaced the touch screen.
Not very good for an expensive instrument which looks like it has a generic fault.
My instrument was made in Indonesia of that helps.
Rgds Richard
Title: Re: PSR-SX700 touchscreen problem
Post by: overover on July 25, 2022, 02:31:10 PM
hm... what do I do if the screen isn't respoding at all? I can press the physical Menu button, but can't press any of the on-screen categories. Yes I've tried the basic system reset to no avail.

thanks,

Mark

Hi Mark,


I recommend that you first call up the internal Test program and run the test/calibration routine for the touch screen. Feel free to PM me for details.

If the problem cannot be resolved by recalibrating using the internal Test program mentioned, it could be due to a loose internal cable connection, for example. If you have some experience in electronics, you could open the keyboard yourself and check the cables/connectors in the display area. Here, too, I could send you the relevant detailed information.

Otherwise, I recommend having the instrument checked at an authorized Yamaha service point.


Best regards,
Chris
Title: Re: PSR-SX700 touchscreen problem
Post by: Amwilburn on July 25, 2022, 06:17:04 PM
Yes please; thanks Chris! I'd like to investigate further; it *does* work, and I've recalibrated it, but *only* after it's been on a few hours. From cold startup? every single time, the touchscreen doesn't respond at all  :-\

in other words it wasn't the calibration,

Mark
Title: Re: PSR-SX700 touchscreen problem
Post by: overover on July 25, 2022, 06:56:59 PM
Yes please; thanks Chris! I'd like to investigate further; it *does* work, and I've recalibrated it, but *only* after it's been on a few hours. From cold startup? every single time, the touchscreen doesn't respond at all  :-\

in other words it wasn't the calibration,

Mark

Hi Mark,

Did you calibrate the SX touch screen via the normal Menu (as I >>> originally (https://www.psrtutorial.com/forum/index.php/topic,55497.msg482645.html#msg482645) described) or via the internal Test program? In your case, I strongly recommend using the Test program mentioned.


Best regards,
Chris
Title: Re: PSR-SX700 touchscreen problem
Post by: Amwilburn on July 25, 2022, 07:25:29 PM
via menu, I've pm'ed you for the internal test program,

thanks!
Title: Re: PSR-SX700 touchscreen problem
Post by: Joanie on December 23, 2022, 12:38:11 PM
When I turn on Acmp button and add a one touch button then when to turn off so I can play in a piano mode where I play chords too low sound and can not get the button lit on one touch settings to close
Title: Re: PSR-SX700 touchscreen problem
Post by: niayinii on February 03, 2023, 11:19:57 PM
today  i  was  playing the sx 900 the screen  went  bright white so  i  turned  the   unit off .When  i turned  it  back on  the display  was  off  but  when i touch the  screen i see   changes  on the  voice   category

could  this  mean my   screen has gone  bad  bur  the   digitizer  is  still  working

if i  tuen the  unit on  the  yamaha  logo does not display few  seconds  the   panel  light  comes  on

any  one  experience  such  a  problem