Sending out the line out of Genos 2 to a mixer and my amplifier, I get the problem that the signal is noisy. That means that I hear a noise , if the Genos isn't playing. I'm quite sure, that this is because the line out signal isn't loud enough. If I use another soundsource it is much louder and of course I can reduce the gain of the mixer and the noise disappears. Does anyone have the same experience and is there anything I can do to make the output of the keyboard louder?
Hi wibem,
First, please make sure that the Genos Master Volume control is at least half turned up (recommended range around 12 o'clock to 3 o'clock).
If you are working with Registrations, please also check that the volumes (of Keyboard Voices, Style, Multi Pad, Song) are not set too low. If in doubt, I recommend using OTS Voices from the preset styles to test.
Cables:A very important point is the cables used: Since all Genos2 outputs are unbalanced,
unbalanced cables MUST be used (
TS plugs on the Genos, i.e. not TRS). If you are currently using balanced cables (TRS to TRS or TRS to XLR) and they are connected to a balanced input on the external mixer, this is probably the main reason for a weak signal.
Cable lengths:Please note, however, that unbalanced cables are susceptible to interference at longer lengths. If you need cable lengths of more than 3 meters, I recommend connecting a stereo DI box (or two mono DI boxes) in between. Use the shortest possible unbalanced cables (TS to TS) from Genos2 to the DI box. From the DI box to the mixer you can use balanced cables (XLR female to XLR male) of any length.
By the way, I use the active stereo DI box “Palmer PAN 04A” with Genos2 and can highly recommend it. The DI box is supplied with the necessary operating voltage from the external mixer via phantom power. (If phantom power is not available on the mixer, an external power supply is required for this DI box.)
Master EQ / Master Compressor:For live performances when using an external mixer, I recommend using the Master EQ preset "Flat" on the Genos2 and the Master Compressor preset "Natural" or (better) "Rich". And of course it is important that the Master Compressor is switched ON. If desired, you could increase the overall volume a little using the "Output" control in the Master Compressor display. Please note, however, that values that are too high could potentially lead to internal digital distortion.
Hope this helps!
Best regards,
Chris