This is the second time I've had a serious problem with user memory.
2 within 2 months after turning on Genos 2 today, the user memory was completely zeroed. All midi and audio files are gone. I had Genos 1 and never had such a problem. I don't know what Yamaha has to say about this. Such a problem is a useless instrument. The entire repertoire was destroyed, a tragedy. This is the second time and I am an experienced user. There is a guarantee, but I will not get the repertoire back
Hi lut112,
It's always sad when something like this happens. But
any data storage device can unexpectedly break and/or lose the data stored on it. Flash memory such as the eMMC chips installed in Genos models or USB sticks can become unusable "from one second to the next" for various reasons if you're unlucky.
Since you are an "experienced user", as you mentioned, you should actually know this and hopefully have appropriate backups on your computer and/or other data storage devices such as USB sticks, external hard drives or cloud storage services.
I recommend saving a backup (.BUP file) on a USB stick at regular intervals using the internal Backup function and archiving these backups on your PC and, ideally, on other data storage devices (a separate folder for each .BUP file, named with the current date). In addition, all files in the Genos User drive should also be backed up
individually. The easiest way to do this is in USB Storage Mode. Here you can
copy the entire contents of the User drive at once, so you don't have to copy each file type separately, as you do when copying directly on the keyboard.
By the way, many users format their USB sticks directly on the keyboard, as recommended. It is important to make sure that you don't accidentally format the internal User drive. Since a quick formatting method is used here, all internal user data would be deleted in seconds if "User" was selected for formatting instead of "USB1".
P.S.
I don't always have the most recent backups of my Genos2 data either. But I always copy at least newly created registration banks or other files changed directly on the Genos2 to the connected USB stick.
Best regards,
Chris
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