Tyros Keyboards (5 Boards) > Tyros 2 (SFF1)

Tyros 2 Mono output on main line out?

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Terrum:
I usually only use the speakers that come with the Tyros 2, but today I tried to use the main line out jacks on the back of the keyboard to plug the keyboard into my amp, but it seems that no matter which jack I use (L or R) they both output in mono.

I checked this by playing a stereo wave sample which I imported onto a voice. The stereo wave sample is simply a voice that says 'left' and 'right' on the appropriate channels. On the Tyros speakers it plays the sample without issue, but on the jacks it plays the sample on both outputs, even if I just leave one jack in, so one speaker is playing both L and R.

I'm not sure if there is something physically wrong with the keyboard or if there is a setting I can look at but I have spent many hours trying to look through settings, trying different cables, and even making sure that it wasn't an issue with my amp - the Tyros is definitely outputting both channels into L and R for some reason.

Thanks for reading and any suggestions, tips, help, etc are all greatly appreciated! :)

mixermixer:
try playing the demo on the keyboard and see if you can hear in stereo, otherwise try the headphone out, note you need TRS to dual TS if testing out the headphone out.

Also try panning the voices using the built in mixer function.

Terrum:

--- Quote from: mixermixer on May 04, 2023, 08:00:17 PM ---try playing the demo on the keyboard and see if you can hear in stereo, otherwise try the headphone out, note you need TRS to dual TS if testing out the headphone out.

Also try panning the voices using the built in mixer function.

--- End quote ---
Hi mixermixer, thanks so much for your response.

It's a bit difficult to tell with the demo as it does not really have any substantially stereophonic parts to help differentiate between the two channels.

The 'Phones' jack on the front I use with my headphones regularly and this does not have the issue (aka. the left and right channel test works fine through this jack).

I tried panning the voices using the mixer function and it still outputs in mono, or at least very slightly stereo because if I listen carefully enough you can hear it is slightly louder on the left/right channels but still being played audibly on all channels. The fact that I have used several cables also makes me think it is either a software or hardware fault (hopefully not the latter).

Any further suggestions and help are greatly appreciated! Thank you so much :)

overover:
Hi Terrum,

First of all, please make sure that you use unbalanced cables with standard TS plugs to connect to the Tyros2. (If TRS plugs are used, the Ring and Sleeve contacts must be bridged).

If only ONE cable is connected to the Line Out Main "L / L+R" jack (i.e. the Line Out Main "R" jack is NOT used), both stereo channels are summed to a mono signal.

If only the "R" jack has a cable connected (i.e. the "L / L+R" jack is NOT used), you will only hear the RIGHT stereo channel.

If BOTH jacks are used (and connected to a stereo sound system), the right and left stereo channels are output separately.


Best regards,
Chris

Terrum:

--- Quote from: overover on May 05, 2023, 02:33:53 PM ---Hi Terrum,

First of all, please make sure that you use unbalanced cables with standard TS plugs to connect to the Tyros2. (If TRS plugs are used, the Ring and Sleeve contacts must be bridged).

If only ONE cable is connected to the Line Out Main "L / L+R" jack (i.e. the Line Out Main "R" jack is NOT used), both stereo channels are summed to a mono signal.

If only the "R" jack has a cable connected (i.e. the "L / L+R" jack is NOT used), you will only hear the RIGHT stereo channel.

If BOTH jacks are used (and connected to a stereo sound system), the right and left stereo channels are output separately.


Best regards,
Chris

--- End quote ---
Hi Chris, thank you so much for that information.

As far as I can tell the plugs are TS unbalanced as there is only one black line on each plug. To be super certain I've ordered a new cable from here: https://www.amazon.co.uk/gp/product/B07ZNJQ6FV which mention both 'TS' and 'Unbalanced'. If this doesn't solve the issue then at least it will help rule out some causes, I hope?

Anyway I will update this thread as soon as I can. Until then any further help is always greatly appreciated! :)

Thank you once again!

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