Hi Abby,
It is important that the respective folder with the "Bonus" playlist data is copied to the USB stick exactly as instructed, i.e. to the root directory of the stick. In addition, the stick used must be recognized as "USB 1". So if you have a stick installed in the compartment on the bottom of Genos, the playlist data must be on THIS stick. In addition, no other stick should be connected when starting the Genos, otherwise this second stick could be accidentally recognized as "USB 1". (Then the main stick on the bottom of the Genos would be "USB 2" and the playlists would not work because the registrations would not be found.)
Best regards,
Chris