Hi Val
All Businesses do tricks to make the sound as great as possible.
it was the same buying hi-fi's in the past.
They sounded great in the shop , but when you get them home not so good.
It goes for all sorts of things even like when food is photgraphed to look sumptuous and tasty.
Soon as it is out of the packet ,does not look so good as the pro's picture.
You have to work the Genos to get the best out of it. The one touch Instrument's button is a guide to a finished sound. As near as it can get.
All my opinion obviously
All the best Val
John