But how does one redownload packs bought on yamaha music soft?
Hi Bachus,
To download content that you have already purchased from Yamaha MusicSoft:
First login, then the My Account page should open.
Click on 'My Library' to open a table of all your content.
This shows the product number and order number for each item, and more importantly, there is a column which shows whether or not you can download the item. Click on the relevant 'box' to download.
Remember to logout when finished.
I downloaded the Fiesta Caliente pack last night without a problem. I used the promo code and was charged zero.
I have just logged in to check, and this pack appears in My Library just like my purchased packs, and is still available to download.
I have just seen pj's post about the problem that he had with the site. I also had a problem when the data was migrated. They managed to 'lose' the instrument data for my Tyros4, and there was no longer an instrument registered to my account, although all of my order data was still there. Customer service said that I would need to add the Tyros4 again if I wanted to purchase new content for it, and that doing this would create a new Instrument License Key which upon importing to the T4, would prevent me from reloading any existing downloaded packs to the expansion module!
That is still the current situation regarding the Tyros4 but it doesn't really matter since I have just purchased a Genos, and after adding it to my account as an instrument, I was able to get free Genos upgrade versions of all the Premium Packs that I had purchased for the Tyros4. There was just one problem, for some reason the discount to reduce the cost to zero would not work for the Choir&Vocals pack, and the process wanted to charge me £155.99 for the pack!
I removed this pack from the upgrade 'order' and contacted Yamaha MusicSoft customer service by email. Today I received an email informing me that the Genos version of the pack had now been added to my library, and when I logged in, I was able to download the pack in the way described above. So good service (on this occasion) from the staff at the site.
Downloading the Genos upgrade packs made me realise just how much money I had spent on expansion packs for the T4 - over £700 at today's prices! So to get the Genos upgrades at no cost is a relief!
Regards
Ian