Bachus,
I mostly agree with you, sometimes we abuse the generic 'Bug' term to indifferently designate minor annoyances, 'real' bugs, and big flaws…
But in you list, you forgot one often used 'category' in software development:
"It's not a Bug, it's a Feature".
a.k.a: yes, we, developers, overlooked this scenario, but we are: {too lazy | not interested | moved to another project | <insert your favorite excuse here> } to correct it. And we, the mighty engineers, know better than you, the consumer, what's good or not for you and we won't change anything to this 'feature' in the current version. (Ho, and don't forget to buy the next version of our product, loyal
sheeps fans.)
Sorry Eileen, I can't agree on this one. There's still many bugs as of version 1.30:
- Inability to save multiples tweaked DSPs assigned to the same voice as registration is the first bug I encoutered. It's a bug, not an 'additional feature request' , because the Genos U.I. allows you to freely assign the DSPs to any voice, and adding more than 1 DSP to a specific voice is even an advertised feature from Yamaha, so the fact that we can freely assign DSPs and change their parameters, but can't save them as a Registration is definitively a Bug.
I am sorry, this is not a bug, but a workflow issue
And you said:
-workflow issues. Functions that work as Yamaha intended them to work. But they don’t work for peoples workflow. In general they are ease of use issues.. these are not bugs(many people call them bugs).. they are flaws.. and yes, its important to discuss them.. because this is where patches and upgrades can deliver, but only when Yamaha knows that this is affecting a bigger group of users.. if its a single user, then its not an issue.
Workflow Issue:
Functions that work as Yamaha intended them to work So, you basically tell me that it perfectly makes sense that :
- Yamaha allows us to use/stack multiples DSPs for one voice
- Yamaha allows us to tweak each DSPs to our liking (change parameters)
- Yamaha allows us to store our Panel Settings into a convenient Registration
- And that Registration will remember the multiple chosen DSPs
- But will remember only the
last modified dsp detail parameters ?
At the end, when you recall your (
at the time of saving) perfect-sounding voice after having switched to another registration, you barely recognize it ? I gave up tweaking multiples DSPs because I don't want to have to manually change the detail parameters each time I recall my registration (
and, no, taking advantage of the huge amount of 10 custom dsps slot is not a workaround)
Sorry, but for me it's a Bug, not a 'Workflow Issue', because it simply doesn't work as intended.
I know that it affects only a small fraction of Genos users, but personally I see it as a great waste of power and possibilities !
I really hope that Yamaha will fix it in a future Firmware update, I'm convinced that it would open a lot of opportunities to create new sounds from existing presets, and allows us to easily share our registrations with the community … For example, the preset 'Distorted Guitars' are pretty good, but when you stack multiples tweaked DSPs on top of the 'raw' samples, it reach another level !
Of course, I understand people that are pleased with the current firmware. If you don't use a buggy feature you don't see the frustration other people are experiencing …
That's why I think that even if some people are complaining about bugs that aren't bugs, it would be a good thing if Yamaha would be more open to suggestions and 'bug reports'. Having to report bugs and trying to find workaround on a forum like this prove that Yamaha's Customer relationship is 'suboptimal'
(
it would be a 'win-win' relation: Yamaha could gets some good suggestions from 'Real World' players for their next version, clarify the status of user-reported problems, prioritize the bug resolution backlog, enhance the documentation based on user feedback, and reduce the user frustration caused by the actual 'Official Silence' policy )
Don't get me wrong, I love my Genos, it's fantastic, but as I said elsewhere it's a great piece of Hardware (under)powered by its Software
I got my Genos with a v1.02 firmware ! I experienced 'stuck notes', 'corrupt registrations', and lots of other 'annoyances' that were corrected several months later... but I still don't understand that a company like Yamaha release to the mass market an unfinished product like this ! (
and I'm a professional Software Developer for more than 22 years now , I know one thing or two about unfinished products released to customers )
So, in the end, the fact that so many people are complaining is a sign that something is wrong, either in the product itself, in the documentation, in the Firmware, and so on...
Ho, and I really hope for a new Firmware.
Wait & See
Benoit