don't know anything about this company.. Usually if it's too good to be true, then it isn't true. I find more and more sites, are removing their phone number, email address, and physical address from their site.. You have to fill in a support ticket.. They don't want to waste man power on phone calls, tech support, or are just scams.
I write them and tell them I will not be making any purchases, because of their 'hiding themselves'. I have bought several pieces of DAW software plug-ins, that do this 'hiding trick now'.. Several of them take an average of days, back-forth to iron out a problem, which could have been handled by a 5 minute phone call.
Let them know they won't be getting any of your business, and you are going to post their polices on KVR an other sites too. The only justice these days seems to be bad publicity, and the threat of a lawsuit.. Cause most people will swallow a $$$ loss, instead of going thru all the aggravation to get the situation rectified.
I'm not going to spend 6 support tickets, and several days of aggravation, over $50 situation, I'm too stress out all ready..