Author Topic: My S970 is in the hospital - I need a virtual hug!  (Read 6278 times)

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Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #50 on: August 24, 2018, 07:59:30 PM »
Hello Al. The old models were good. I still have my PSR-47, and it works perfectly. I plan to record some of the songs I made on it. Those were the days :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #51 on: September 02, 2018, 08:14:03 PM »
The S970 was a great keyboard, while it lasted. It is still in the hospital, and I am REALLY beginning to miss its nice features, such as USB capability, audio recorder, color screen, 3 (!!!) intro and ending buttons and, - i must stop, before sobs of despair force themselves out.... :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline RoyceM

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #52 on: September 02, 2018, 11:48:08 PM »
Toril, is any communication happening between you and the repair shop?

- Royce
DGX-305, Roland E60, S900, S910, S975, Center Point Stereo Spacestation V.3, Bose L1 Compact
PSR Performer page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #53 on: September 03, 2018, 10:32:26 AM »
Yes. They are waiting for delivery of a circuit board. It will come😀 But I miss it😀
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline AlBags

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #54 on: September 03, 2018, 11:57:59 AM »

So ..

It had to be ordered from Japan and sent to Norway. 2 weeks? ... ish!
Hope they have it soon.
I would have thought your dealer/supplier might have loaned you another one until your other one fixed.

Al.
😊  I started out with nothing .. and I've got most of it left!  😊

🎹 Tyros 5-76,  now the brilliant Genos 🎹
Genelec 8030C Studio Monitors on K&M stands
K&M Spider Pro Stand, K&M Accessories. I love K&M!
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #55 on: September 03, 2018, 04:50:40 PM »
They would have, but had no S970 there at the moment. So I am on my 2100, and have even taken out my vintage PSR-47 to make soom cool recordings!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #56 on: September 10, 2018, 08:37:50 PM »
My S970 is still in hospital. I called the store today, and they talked to the repair shop in Oslo. They are still waiting for that circuit board. The guy told me that the repair shops don't have many parts for the Yamaha keyboards, because they never fall apart. That is, except mine! This made me feel bad again. It is not fun being the only person in the world having a faulty Yamaha product. The Lucky Winner Of The Yamaha Monday Product! Hurrah! That's Toril! I find it hard to believe that Yammies never fail. All electrical products can fail, so there should be more parts sent to repair shops around the world! In the meantime, I will take some floppy disks and flop down beside my good old PSR 2100..
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Flip

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #57 on: September 10, 2018, 09:59:04 PM »
Toril, I just caught up with your problem.....I hope you get your "friend" back soon.  The 2100 is a good KB (I had one) but it's not a 970.  Floppy disks....they still make them?  I am sure Yamaha will make things right....it's the wait that's frustrating....been there.   :(  Flip

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #58 on: September 10, 2018, 11:13:50 PM »
Thanks Flip😀❤️
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #59 on: September 14, 2018, 08:25:53 PM »
Hello friends. Got some good news today, my S970 is repaired, but it is not sent from the repair shop yet. That means I will get it next week, at least I hope so! It has been a long wait, that I have shared with my trusty old PSR 2100. I will give a notice when the S970 is back. BTB, my 2100 is now 15 years, and never had an issue, apart from a button that got some red wine spilled on it, and therefore is a little slow to react :) It was NOT me, I never go near the keyboard with fluids!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline frankia

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #60 on: September 14, 2018, 11:14:51 PM »
Hi Toril.

That's great to hear that your wait is nearly over.

I hope you get it back very soon and you won't have to give your friend a virtual hug but can do it in real time.

You can fall in love with it all over again.

I can't wait to hear some the music you make together.

Cheers

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #61 on: September 15, 2018, 12:04:06 AM »
Thanks, Frankia!
Yes, I look forward to getting it back :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline EB5AGV

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #62 on: September 17, 2018, 02:16:07 PM »
I have just seen this thread... Well, I work all day fixing electronic equipments and, being careful, owner can't find any external trace of my work. I trust the Yamaha service is up to par and you will get back a virtually new keyboard  :)

Jose
Jose Gavila

SY77+SPX990, DGX660, Genos
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #63 on: September 17, 2018, 03:55:24 PM »
I hope so, Jose!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline arvacon

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #64 on: September 18, 2018, 01:22:19 AM »
If I had seen this thread from the beginning, I would have bet correctly that the problem was at the sound amplifier. What happened was, that the amplifier for some reason got fried, so some electric current was passing at the speakers at the moment you tried to start it.

This may happened by hardware failure, which is not so common. The most common way that an amplifier dies, is when you use the internal speakers at very high volume or at the maximum that the amplifier can produce. This can damage the speakers and then if the speaker's coil get a short circuit, then the next part that it will be damaged will be the sound amplifier. Also some times this can happen if you plug and unplug some external devices from the audio input or output sockets and you forget to put the master volume at zero, so you hear some fast scratch crackling noises.I guess at the Yamaha center they have checked the speakers too.

Anyway, don't worry, this is a common fault at car stereo and home hifi devices and it is fully repairable, so afterwards the device becomes as before.
Just take care about the above situations and you will be fine.Let's wish from now and on, to enjoy your cute s970 keyboard without problems for many many years as with your old one.  :)
« Last Edit: September 18, 2018, 01:29:59 AM by arvacon »
 
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Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #65 on: September 18, 2018, 10:12:00 AM »
Thanks Arvacon. I have been very careful with it, but I will be even more careful not to crank up the volume of the speakers!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Ernie

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #66 on: September 18, 2018, 10:22:15 AM »
Hi Toril,

I hope you will receive your S970 back soon.
Maybe you had just that one with a bad transistor or chip
built on a monday  ;).

Enjoy it again!

Ernie


 
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Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #67 on: September 18, 2018, 12:03:52 PM »
Thanks Ernie! I am still waiting, but making music on my 2100. I am running out of floppy disks😀
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #68 on: September 19, 2018, 08:42:23 PM »
No S970 today... Maybe tomorrow?
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #69 on: September 20, 2018, 11:53:25 PM »
Still waiting....
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Bruce Breen

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #70 on: September 21, 2018, 12:03:20 AM »
tick...tock...tick...tock!
It will be worth the wait I'm sure!

all the best!
Bruce Breen
playing a PSR-S950 & PSR-2100
 

Offline arvacon

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #71 on: September 21, 2018, 02:02:45 AM »
If I was Yamaha's service manager, I would send you a new PSR-S975..  ::)
 
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Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #72 on: September 21, 2018, 10:43:40 PM »
That would be the day, Arvacon! Today I called my store, and they called the repair shop. They still have my keyboard there, but the person who repaired it was not at work today. Must be a reason why they still are "sitting on it." Maybe they have to run some more tests? I don't know. But this means that I face another weekend, and many days to come without my dear S970. I understand the musicians who have backup keyboards, seems wise. But, being only a hobby musician with an occasional gig, I cant justify purchasing another expensive keyboard. But I have my trusted PSR 2100, so I am not totally without! I have a gig in October, and hope I get my S970 before then. If not, I have to make do with what I have. That's life :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #73 on: September 26, 2018, 01:21:58 PM »
No Sign of my S970. Did I dream that I had it? Is it maybe still the year 2003? The only good thing about that is that then I am 15 years younger then I believe myself to be!😀
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Bruce Breen

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #74 on: September 26, 2018, 02:25:04 PM »
Yes, I would like to have 15 years off my age as well - that would be a good thing!

I do hope you see your S970 soon!
Bruce Breen
playing a PSR-S950 & PSR-2100
 

Offline vbdx66

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #75 on: September 26, 2018, 02:35:11 PM »
Hi Toril,

I am sorry that you still havenít got your S970 back. Since it is still under warranty and it has been in the repair shop for one month and a half now, arenít you entitled to some king of compensation either form the shop or from Yamaha? They could maybe give you a new unit or a refund if the S970 is definitely superseded by the S975.

Regards,

Vinciane

Past keyboards: PSR E313, PSR E413, PSR E433, PSR S550, DGX 640, upright piano.
Now: DGX 650, looking for an affordable hype portable keyboard.
 

Offline WolfBack

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #76 on: September 26, 2018, 09:58:24 PM »
You're really haven't got your S970 back, yet?
What is wrong with Yamaha's service?
Maybe you must claim for a replacement (or refund) due all this time you waiting for your instr repair.
I hope that you get it soon back on duty!
Make Music, Not War....

Antonis WolfBack (Athens, GR)
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #77 on: September 26, 2018, 10:05:28 PM »
It came today, with a big hole in it! I was so happy when the store sent a massage that it was there and I could come and get it. In the taxi I got a bad feeling, so I asked to see the keyboard before taking it with me. There was a big hole in one corner!! Both the upper and lower housing is broken! Had to go home without my keyboard, while the store will sort the matter out. It will all take time. I am really depressed now! Please wake me up from this nightmare!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline arvacon

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #78 on: September 27, 2018, 12:08:03 AM »
Don't be depressed, now is the moment to demand from that store about a brand new s970 or s975 if they don't find s970! Don't accept any other repair, it was their fault.
Now is the time to speak! Don't let this chance to go!
This is a good chance, catch it!
« Last Edit: September 27, 2018, 12:09:12 AM by arvacon »
 

Offline Bruce Breen

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #79 on: September 27, 2018, 12:26:18 AM »
I agree with Arvacon!
They need to reimburse you with a new keyboard!

Good luck!
Bruce Breen
playing a PSR-S950 & PSR-2100
 

Offline hans1966

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #80 on: September 27, 2018, 04:07:15 AM »
It came today, with a big hole in it! I was so happy when the store sent a massage that it was there and I could come and get it. In the taxi I got a bad feeling, so I asked to see the keyboard before taking it with me. There was a big hole in one corner!! Both the upper and lower housing is broken! Had to go home without my keyboard, while the store will sort the matter out. It will all take time. I am really depressed now! Please wake me up from this nightmare!



Hello Toril, I suggest you take legal action against the repair shop, and claim damages caused to your S970. It really can not be called repair shop, but rather destruction. because apart from damaging your keyboard, you are killed by the illusions of continuing to make good music. I sincerely hope that they give you a new keyboard (S970 or S975) is the least they can do for you.   a bear hug.     Hans
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #81 on: October 24, 2018, 09:49:15 PM »
Thanks Hans. Still no word of my poor, battered kryboard.
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline andyg

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #82 on: October 25, 2018, 10:15:54 AM »
Enough is surely enough.

Get a lawyer to write a letter to them, demanding a brand new replacement keyboard within 14 days and threatening court action if they don't comply. I'm sure you'd easily win a court action but they should be frightened by the idea and it would never get to court.
It's not what you play, it's not how you play. It's the fact that you're playing that counts.

www.andrew-gilbert.com
 

Offline arvacon

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #83 on: October 25, 2018, 10:41:26 AM »
At my country, this action would cost more than to buy a new keyboard.
But there is always the option of the non profit organizations that fight for the customer's rights, so I would use this service instead, as I have done this once and they won my case, without pay a cent.
I admire your patience.. :)
 

Offline Flip

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #84 on: October 25, 2018, 01:37:18 PM »
Toril, this is Flip......what is the name of the company that is giving you a hard time.....and Web Site if you know it.  Perhaps we can add some pressure.  Flip

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #85 on: October 25, 2018, 02:21:35 PM »
Thanks guys. I appreciate your support.
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Joe H

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #86 on: October 25, 2018, 04:11:03 PM »
Thanks guys. I appreciate your support.

Toril,

Have you contacted Yamaha about your experience?

Joe H
Music is the Universal Language!

My Article: Using Multi Pads for EDM. Download Regs, Styles & MPs:  http://psrtutorial.com/music/articles/dancemusic.html
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #87 on: October 26, 2018, 10:47:30 AM »
I whote to them many weeks ago. No answer.
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #88 on: October 28, 2018, 09:45:53 PM »
Hello friends! Update: New parts were ordered for my keyboard the 3. of October, and they have not arrived yet. Yes, I know that there is some distance between Japan and Norway, but we have planes! It may be that they will have to make some parts, both the upper and lower casing was damaged, so I guess I will get the keyboard beck with a new hull. At the 7. of November it will be 3 months since I was able to play my wonderful S970. You friends have been great, thanks for all the support :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline arvacon

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #89 on: October 28, 2018, 11:03:29 PM »
At least the parts will be fresh  :P ;D
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #90 on: October 29, 2018, 12:07:55 AM »
Yes :) And I still have warranty, so if it acts up when I get it, it goes right back to the hospital!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline vbdx66

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #91 on: October 29, 2018, 01:04:22 PM »
These are encouraging news Toril  :)

I hope youíll get your faithful PSR S970 back home any time soon... right in time to rehearse some Christmas tunes  8)

Regards,

Vinciane
Past keyboards: PSR E313, PSR E413, PSR E433, PSR S550, DGX 640, upright piano.
Now: DGX 650, looking for an affordable hype portable keyboard.
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #92 on: November 04, 2018, 06:15:14 PM »
So do I, Vinciane!
Next week it will be 3 mouths without my S970.
I looked at and tried the S975 yesterday. In my opinion it is almost identical to my S970, so I didn't loose any sleep over that.
For my music the S970 is more than sufficient for many years to come, provided that I finally gat it back in good working order!
In the meantime I am making a "gig disk" with Christmas songs for my PSR 2100 :)
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #93 on: November 07, 2018, 07:11:51 PM »
Today is the Three Months Mark! Tick tock, tick tock! No S970. Waiting for parts, they say. From Mars? Or from the Andromeda galaxy? I need a new hobby.....
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline Ernie

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #94 on: November 07, 2018, 07:46:20 PM »
3 months ... way to long  :'(

Ernie
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #95 on: November 07, 2018, 09:28:52 PM »
Yes, Ernie.
I listened to some of your music today to get in a good mood :) I like your november composition a lot!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Offline travlin-easy

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #96 on: November 08, 2018, 02:00:09 AM »
Toril, buy a sailboat - you won't have time for the keyboard. ;)

Gary 8)
Love Those Yammies...
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #97 on: November 08, 2018, 09:52:46 AM »
I will do that Gary😀. I will sail away from all my troubles😀
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page
 

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #98 on: November 08, 2018, 01:09:31 PM »
Hello Toril,

When your keyboard is returned I will immediately have reservations about the conformity of its operation with copy to Yamaha.

Then I will ask for an extension of its warranty period at least equal to the duration of its repair.

Best regards

Jean-Pierre 33
 

Offline Toril S

Re: My S970 is in the hospital - I need a virtual hug!
« Reply #99 on: November 08, 2018, 04:51:50 PM »
Thanks Jean-Pierre!
Toril S

PSR S970, PSR 2100 and PSR-47.

Toril's PSR Performer Page