Author Topic: Can login but cannot change password  (Read 777 times)

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LivingRoomMusician

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Can login but cannot change password
« on: January 14, 2014, 06:36:48 PM »
Edit: I finally succeeded via 'forgotten password' > email reset  ;D
« Last Edit: July 16, 2014, 08:48:28 AM by LivingRoomMusician »
 

Offline Joe W

Re: Can login but cannot change password
« Reply #1 on: January 15, 2014, 06:42:21 AM »
You seem to be going through the right steps - enter new password, verify password, enter old password, then press the "Change Profile" button.   Note that the new password suggests "For best security, you should use six or more characters with a combination of letters, numbers, and symbols."  Did the new password you chose meet these specs?  Maybe if it was less than 6 characters that may have been why it was rejected.
-- Joe Waters
Tyros5
PSR Performer Page